How To Fix Ricoh Printer Offline Error?

Ricoh printers are known for their high-quality printing and ease of use, which makes them a popular choice. This laser printer allows you to scan, print, scan, and fax. There are times, however, when the printer is not working. Ricoh Printer Offline is one of the most common, though essential, problems that Ricoh printers encounter. Users may be unable to print or perform any other work from the printer as a result of this issue, leaving them disappointed.

If you are also one of those who are unsure why your Ricoh Printer has gone offline and requires assistance? You’ve arrived at the right location. Here, in this article, we will discuss how the Ricoh Printer offline error occurs and how to solve it step by step.

What causes Ricoh Printer offline error?

The Ricoh printer’s status can sometimes be retrieved via one of two protocols: SNMP or WMI. If your printer is unable to connect to these protocols, it will display the incorrect printer status and will not be able to print. WMI is the more dependable of the two protocols. Switching from SNMP to WMI will fix your Ricoh Printer offline problem.

The methods to disable the SNMP connection on your Ricoh printer and set it to WMI are outlined below. If you find the procedure difficult or encounter any problems, please contact us for assistance.

How to set the protocol to WMI only and disable the SNMP?

Follow the steps below to update your Ricoh printer settings from SNMP to WMI :

  • Go to Print and Share settings on your Ricoh printer first.
  • Change is selected, and then Profiles is selected from the upper right corner.
  • Select General Configuration from the drop-down menu under Profiles, then General Settings.
  • You may now examine the protocols that are used to detect printer status. If SNMP or another technique is selected, change it to WMI.
  • Finally, press OK to save your changes and return to the home screen.
Check your Ricoh printer’s status to see whether it’s back online. You can also try submitting a print job to see if your printer will accept it. If the problem persists then try the next remedy for the solution.
NOTE: If you’re running an old version of Windows, the Printer’s functionality and speed may suffer. In that situation, you must update the device to the most recent version. Go to Settings, then to the “Update & Security” section, and then to the “Check for updates” button. If there are any updates available, Windows will notify you. The printing chores will no longer be hampered after installing the current update.

The Solution discussed above is the most common solution which fixes the Ricoh Printer offline error. If your issue is still unresolved, you can try the 3 hacks discussed below to make your Ricoh Printer work again.
1. Modify the Ricoh Printer’s Settings : If you modify the printer settings, you will most likely get an offline error. This issue can arise whether the system is wired or wireless. To avoid this, you must adjust the printer’s settings. To restore the default printer settings in Windows 10, follow the instructions outlined below:
  • To begin, press the Start Button. Go to the Search Bar and type “Control Panel” into it. To enter the Control Panel Window, press the “Enter” key.
  • Locate the “Devices And Printers” option in the Control Panel Window. Check if the Ricoh Printer’s correct model name is listed in the “Default” column by tapping on it.
  • Once you’ve found the Ricoh Printer’s name, right-click it and select “See what’s printing” from the drop-down menu.
  • Remove any tasks that haven’t been completed. Go to the queue window now and select the “Printer” tab.
  • Make sure the “Use Printer Offline” option is unchecked by tapping on it.
Printer should be  connected to the computer after checking and unchecking the relevant options. It’s also vital to double-check that the USB cables are plugged into the correct ports. Now try to “Print” and If still your printer showing offline then move to the next section.
2. Reinstall the Ricoh Printer drivers : If you keep getting the “offline” message, it could be due to a corrupted printer driver. In such circumstances, removing the printer driver is the only option.
After you’ve uninstalled the printer driver, you’ll need to reinstall it for Ricoh Printer to work properly.
To remove the printer driver from the device, follow the instructions outlined below:
  • Go to the Control Panel and then select “Devices and Printers.”
  • Look for a Ricoh printer and right-click it when you locate it.
  • Select the “Remove Device” option from the drop-down menu.
  • Following that, a confirmation notice will appear on the screen. To confirm the action, click the “Yes” button.
Open your web browser after you’ve finished uninstalling the printer. Then go to the address bar and search for the most recent Ricoh printer driver. Download it to your device, then double-click the setup file to install the printer driver. You will be able to resolve the offline issue after installing the most recent version of the printer driver.

3. Restart the spooler service : If the Print Spooler Service is down, the printer will not work properly. The offline error can occur in the majority of circumstances if the spooler service is somehow turned off by the user. As a result, you must verify that the Print Spooler service is active. If it isn’t, the service may need to be restarted. To accomplish this, carefully follow the instructions listed below:

  • To open the Run dialogue box, press and hold the Windows and R keys at the same time.
  • When the Run dialogue box appears, type “services. msc” and then press the “Enter” key.
  • Search for the “Print Spooler” service in the Service window that displays on the screen.
  • Once you’ve got it, right-click it and choose “Restart” from the drop-down menu.

Conclusion : We believe that after completing the instructions above, your problem will be resolved, and you may now use your Ricoh printer without difficulty. However, if you continue to have issues with your printer, you should seek quick assistance from our professionals. You could use our 24/7 Live Chat Support if you do not want to wait in call queues of official helplines or you want to resolve your issues instantly. customer service representative will listen to your problem and link you with the appropriate professional to solve your issue within no time.

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